Text and email review requests
One message, your business name on it, 1 link in it, sent when people are most likely to answer.
Most of your customers would happily leave a review. They are simply never asked, or they are asked 3 days later when the job is a memory. FiveStariz sends 1 short message at a moment you choose, and makes the review itself about a 30 second job.
How it works
Send it any way that suits you
From the app in a few seconds, from a list you paste in, by texting a name and number to your own FiveStariz number from the van, or automatically from your job software.
Text, email or whichever they have
Pick per customer or let FiveStariz choose by what you hold for them.
Your words, in 5 languages
Edit any message. Leave it and you get a tested default in English, Spanish, German, French and Arabic.
Reminders that stop themselves
Up to 3, and they stop the second someone taps the link, replies or opts out.
Nobody gets texted twice
- Written down before it is sent. A retry that is not sure what happened marks it unknown and stops, rather than risking a second text.
- Paced. Messages go out in a steady stream rather than a burst, so you do not look like a robot to carriers.
- Opt outs are permanent. STOP replies, carrier opt outs and your own do not ask list are respected everywhere.
- Test sends are free and never counted in your numbers.
Asking, answered
Can my team send from their own phone?
Yes. They text a first name and a mobile number to your FiveStariz number, and the request goes out in your business name. There is nothing to install on their phone.
Can I send to a list of past customers?
Yes. Paste or upload up to 5,000 rows. Every row is checked first, you see the reasons any are skipped, and sending is spread over days so it stays sensible.
Do you send from my own number?
You can. Add your own Twilio account and texts go out from your number, or use ours to start with.
Try it on your own customers
Add your business, send 1 request to your own phone, and see the whole thing end to end.