For shops and retail
Ask the customer who is still holding the bag
Shops get one moment at the counter. A QR code and a text request both work, and both go to the same page.
14 days of everything. No card. We are opening accounts in small groups.
Your business
Sam, how did we do?
G Review us on Google
f Review us on Facebook
Something went wrong? Tell us privately
Why it matters here
What reviews do for shops and retail
Local shops win on experience
Reviews are the only place that experience is written down.
Counters are busy
The ask has to take seconds, or it will not happen on a Saturday.
Footfall comes from the map
A shop with recent reviews shows up when someone searches nearby.
In practice
Set up for shops and retail
- The right word. FiveStariz says customer, not customer, everywhere it should.
- The right moment. At the counter with a QR code, or by text that evening.
- Your software. Square, Stripe, Shopify through Zapier, and a webhook for anything else.
- The sites that count. Put up to 3 of them on your review page, in your order.
GoogleFacebookYelpTrustpilotNextdoorYour own site
Send a review requestBright Dental
Customer
SPNew
Sam Patel
+1 415 555 0132
When
Right now
In 2 hoursTomorrow morning
Nobody gets asked twice. Opt outs are kept forever.
Questions
Shops and retail, answered
Can we just use a QR code?
Yes. Every location has one, and it opens the same review page as a text.
Do we need customer phone numbers?
Not for the QR code. For a text request, a first name and a mobile number.
Can staff send from the shop floor?
Yes, from their phone, by texting a name and number in.
Ask your next customer
Add your business, send 1 request to your own phone, and see what your customers would get.